Job Title: Substance Misuse Team Leader
Location: Bexley
Type: Permanent
Salary: £30,082 - £36,766 per annum
Sanctuary Personnel is currently seeking a Substance Misuse Team Leader to join our client's dynamic team.
Role Overview
As a Team Leader in the Dependency and Recovery Services, you will operate within a hybrid model as part of a dynamic, multi-disciplinary team. Your role will involve in-person work and travel across probation delivery units in Greenwich and Bexley, Lewisham, and Bromley. You will be based in probation offices in Greenwich, Bexleyheath, Lewisham, and Orpington, with occasional virtual engagements.
The service aims to enhance client engagement with treatment services and bridge the gap between probation and community substance misuse services. You will manage a team of practitioners delivering Dependency and Recovery Services to adult males under probation supervision, helping them implement action plans and navigate their recovery journeys.
Your responsibilities will include providing team leadership, attending essential meetings, ensuring smooth project delivery, and promoting the services within probation offices. You will support staff development, manage referrals, handle complex cases, and ensure service quality and performance targets are met.
About Our Client
They are a leading social enterprise dedicated to empowering individuals to break free from cycles of crime and addiction. With over 25 years of experience, they have helped countless individuals build positive and productive lives, irrespective of their past. Their services support people in securing employment, reconnecting with family and friends, and becoming valued members of their communities.
Their Commissioned Rehabilitative Services (CRS) include Accommodation, Dependency and Recovery, and Personal Wellbeing. These services are provided across various regions, including Dyfed-Powys, South Wales, Gwent, London, Yorkshire and the Humber, Bedfordshire, Cambridgeshire, Essex, Lincolnshire, Norfolk, Sussex, Surrey, Kent, and Cheshire.
Key Responsibilities
Leadership and People Management
- Develop strong relationships with colleagues in Probation Delivery Units, promote the service, and offer substance misuse awareness training.
- Act as a positive role model during periods of change.
- Maintain relationships with key stakeholders by representing the service at regular meetings.
- Support direct reports with their development needs through regular line management and probation reviews.
- Ensure interventions meet required standards by facilitating observed practice sessions and providing constructive feedback.
- Manage team performance to maintain a positive working environment, working with HR and the Service Manager to address any concerns.
- Lead by example in self-care and maintaining a positive attitude.
Service Management
- Oversee effective management of assigned areas, ensuring targets and deadlines are met.
- Compile service rotas and ensure staff are based at probation units.
- Attend and chair team and performance meetings.
- Encourage integrated working with partners and ensure a clinic timetable is in place at all probation offices.
- Manage resources to meet contractual targets and obligations.
- Undertake service delivery reviews and adaptations to ensure targets are met.
- Ensure interventions align with service user needs and contractual obligations.
- Maintain live records and complete necessary reports.
Quality and Safety
- Conduct regular service audits and develop action plans to address issues and share good practices.
- Ensure accurate and efficient data collection, recording, and collation.
- Manage risks in liaison with the Service Manager and support quarterly Regional Governance meetings.
- Promote health, safety, and security in the workplace, highlighting risks to the Service Manager.
- Manage confidential information according to statutory duties and best practice.
Administration
- Maintain case management documentation to audit standards.
- Monitor data input to meet reporting requirements.
- Compile data reports to evidence meeting contractual targets.
- Complete and maintain action plans and assessments to required standards.
- Knowledge, Skills, and Experience
- Demonstrable experience in team management, performance, and development.
- Genuine interest in motivating and developing people.
- Experience in managing key relationships internally and externally.
- Knowledge and experience of implementing formal procedures and policies.
- Excellent problem-solving and negotiation skills.
- Project and time management skills.
- Understanding of issues facing service users in the criminal justice sector.
- Experience managing high caseloads, conducting assessments, and maintaining effective case records.
Personal Attributes
- Proactive and quick-thinking with high initiative.
- Resilient, learns from mistakes to aid personal and professional growth.
- Adaptable, capable of working in fast-paced environments.
- Confident in abilities, communicates clearly and concisely.
- Team player, works harmoniously with colleagues.
- Open to feedback for further development.
Qualifications
- A qualification in Management at Level 3 or equivalent experience in a comparable role is preferred.
If you are passionate about making a positive difference and have the skills and experience required for this role, we would love to hear from you. Apply today through Sanctuary Personnel to join our client's dedicated team.
