Pest Control Scheduler

Location Southwark
Salary £16.15 - 20.61 per hour
Reference 219334

Sanctuary Personnel are looking for a Pest Control Scheduler to work with Southwark council. This is a full-time position, and we are paying £16.15 Paye and £20.61 Umbrella per hour for this role.

The role:

To arrange and schedule appointments and programmed works, ensuring PCS provides an efficient and effective service, which meets service, legislative and council policy requirements, through business co-ordination and administration of PCS works, services and infrastructure across all business areas for internal and external clients both inside and outside of the Borough.

Key Responsibilities:

Responsible for the booking and scheduling of appointments and programmed works and providing general support to the pest control team by assisting the Scheduling Manager in the provision of the administrative function for the business unit.

To provide excellent first line customer service through the PCS contact centre and arrange appointments and operational service requests via multiple systems as requested by a wide range of stakeholders.

To provide written and verbal service-related advice to officers, members, members of the public, contractors, community groups and all stakeholders on matters relating to PCS needs and activities.

Develop and maintain office systems and procedures, including a telephone service, in accordance with corporate aims and value for money objectives. To comply with customer care guidelines and initiatives and carry out all duties in accordance with the Council’s equal opportunities policy.

Produce accurate and well-presented data reports and documents using a range of IT systems, including word, excel, access and power point, ensuring appropriate level of confidentiality.

Applicant Requirements:

  • Qualifications: GCSEs A-C or equivalent including at least English and Maths.
    Educated to A Level standard or equivalent experience.
  • Experience: 2+ years working within a similar role. 
  • Travel: Clean UK driving license with the ability to commute to and from work independently.
  • Hours: 36 hours p/w.

Working with Sanctuary Personnel:

We have been helping social care professionals find exciting new roles for almost a decade, so we know exactly where to look when it comes to sourcing the best opportunities. We operate across the UK, and, with over 300 five-star reviews, multiple awards, and amazing relationships with the biggest employers in UK social care, we give you the best chance of landing your next role.

We have a reputation for recruiting at lightning speed, however, we can only respond to candidates who meet the exact requirements of the position. If you have any queries about a role or application, please visit our website where our amazing candidate support team will be more than happy to help.