Sanctuary Personnel, a dedicated and award-winning recruitment agency with a TrustPilot score of 4.9/5 and over 400+ reviews has exciting Locum opportunities available for an experienced Income Recvovery Worker in Oldbury, Westmidlands
Pay Rate: £38.50 per hour (assignment rate)
Contract: Locum, 3-Months
Hours: Full-time, 37 hours per week
Benefits of working for Sanctuary Personnel:
- Fully online and paperless registration service
- Free DBS and compliance service including paid for mandatory e-learning and practical training modules (if applicable)
- Exclusive access to fully managed service social work projects (some outside IR35) with high rates of pay, flexible working, support from experienced social work practitioners, accommodation assistance (if applicable), retention bonuses (if applicable) and extensive equipment provided.
- Revalidation/registration renewal based on length of service
- £250 refer a friend bonus once referral has worked 100 hours (uncapped – T&Cs apply)
- Find your own job bonus - Receive £250 for bringing your own position to us
- Your own dedicated consultant with extensive experience recruiting to social work roles (public & private sector)
- Daily payroll and in-house payroll system
- Access to our online careers hub
Main Duties:
- Responsible for managing, monitoring and recovering arrears of rent and other housing related charges from current and former tenants.
- A key objective is to combine the effective recovery of arrears with the provision of a high-quality customer-focused advice, assistance and support service.
- You will be a key player in ensuring prompt and effective early action is taken to control and recover outstanding arrears to eviction stage and other associated debts.
Requirements of the Income Recvovery Worker:
- Literacy level 2 (or equivalent) and Numeracy Level 2 (or equivalent)
- A minimum of 2 years’ experience of working in a rent arrears recovery/income collection environment
- Excellent negotiation and communication skills
- Excellent customer service skills
- Ability to work with minimal supervision
- A performance-driven work ethos
- A desire to help customers to sustain their tenancies
- Highly organised and understand the importance of attention to detail
- A good working knowledge of arrears management procedures and processes
- Ability to use own initiative when supporting vulnerable customers and dealing with complex arrears cases
- A good working knowledge of Universal Credit
Contact:
This Income Recvovery Worker jobs are advertised by Jordan Castaldo; if you are interested in these positions please click above to apply now.
Reasonable Adjustments:
If you consider yourself to have a disability or require any reasonable adjustment during the recruitment process or within the workplace, please highlight this at the earliest opportunity. With this information, we will provide appropriate support to you throughout the process and into your work placement.
