Sanctuary Personnel, a dedicated and award-winning recruitment agency with a TrustPilot score of 4.8/5 and over 600+ reviews have an exciting Locum opportunity available for an experienced Housing Concierge to work in Yeovil, Somerset.
Pay Rate: £12 per hour
Hours: four on four off rolling rota from 10pm to 7am
Contract: Locum, 3 months
Although you’ll work nights / lone work, the team do get together regularly in the daytime for training and team meetings.
The role:
You will generally be lone working, providing an onsite presence in the supported accommodation service(s) when colleagues and teams are not on site, ensuring the safety and security of the building and its customers. You will develop and maintain good relationships with neighbours ensuring we have safer local communities during the night.
Key Responsibilities:
- Ensure the building(s) and customers are secure at all times, by regularly monitoring CCTV, patrolling at regular intervals, and providing a holistic service to customers out of hours. Positive contact is maintained with neighbours and the local community.
- Challenging behaviors of vulnerable and complex customers are managed in a person-centered way, by negotiating with and influencing them to make the right choices.
- Anti-social behaviour is managed by working holistically to prevent any incidents. Where these do occur, by working in a person-centered way, these are de-escalated and managed appropriately.
- Ensuring the tenancy and house rules are adhered to (and enforced where required), ensuring the services are managed in a consistent way.
Applicant Requirements:
- Qualifications: N/A.
- Experience: 2+ years working within a similar role.
- Compliance: Current DBS check and references covering the last 3 years.
- Hours: 37.5 hours p/w.
Regretfully we are only able to respond to experienced candidates who meet these requirements for this Housing Concierge role as we need to meet our clients’ requirements, but please feel free to browse our open roles that may be more suitable for you.
Reasonable Adjustments:
If you consider yourself to have a disability or require any reasonable adjustment during the recruitment process or within the workplace, please highlight this at the earliest opportunity. With this information, we will provide appropriate support to you throughout the process and into your work.
