Sanctuary Personnel are looking for a Customer Service Officer to work for Bradford Council.
This is a full-time locum role paying £12.39 - £16.77 per hour
Key Responsibilites:
- To work as part of a multi skilled team completing various tasks, primarily dealing with new telephone and email contacts, providing a knowledgeable and personal enquiry service to Trust partners and the general public who wish to make Safeguarding referrals, delivering service for the Integrated Front Door
- To co-ordinate incoming information requests from Calls and Emails and raise the contacts.
- Responsible for ensuring data quality and as such the integrity of management information through the proper use and safekeeping of data and record systems.
- Responsibility for safeguarding the welfare of children and young people through accurate data entry.
- To contribute to the review and development of operational procedures in conjunction with the Social Workers and Management Team.
Applicant Requirements:
- Educated to a Academic Degree Level or equivalent or a significant level of experience relevant to the post.
- Recent experience.
- Experience of supporting a team according to available resources and skill levels and working co-operatively with others.
- Good written and oral communication skills
- Knowledge of licensing
- Good organisational skills
Regretfully we are only able to respond to experienced candidates who meet these requirements for this Passenger Assistant role as we need to meet our clients’ requirements, but please feel free to browse our open roles that may be more suitable for you.
Reasonable Adjustments:
If you consider yourself to have a disability or require any reasonable adjustment during the recruitment process or within the workplace, please highlight this at the earliest opportunity. With this information, we will provide appropriate support to you throughout the process and into your work.
Contact: This job is advertised by Jake Benham. If you are interested in this position, please click above to apply now.
