Payroll information for Sanctuary Personnel candidates
The payroll process
We make it our business to pay you accurately, on time, every time. That’s why we’ve invested in the right technology to make it easier to track and submit your timesheets. With your own account on our cloud-based system, you can clearly see the status of your timesheet and ensure your correct hours reach us straight away.
When we will pay you
The timesheet week runs from a Monday to Sunday, and you will be paid weekly on the following Friday. Please make sure to submit your timesheet by 11am on Wednesday to ensure you get paid on time.
Working PAYE
If you choose to work PAYE, you will need to provide your P45 or complete a P46 as soon as possible to avoid paying more tax than you need to. If not, please be aware that you will be taxed on a week one basis until we receive your correct tax code from HRMC.
Your annual holiday entitlement will be 5.6 weeks including public holidays. Your holiday year will begin on the start date of your first assignment and run for 12 months from that date; or in subsequent years, with the anniversary of that date. All holidays must be taken in the holiday year in which they accrue and cannot be carried over. To request holiday, simply get in touch with your Sanctuary recruitment consultant or payroll team.
Other payroll options
We have some resources available to help you choose between PAYE, PSC, and Umbrella. These will give you a clear overview of your typical take-home pay, your employment rights and benefits, and the frequency of pay.
Working time regulations
Your safety and the safety of those you support is our top priority – it’s important that you work in accordance with the Working Time Regulations and its limits on working hours. Please note that this only applies if you haven't opted out of the 48-hour week limit (section 15 of the application form), which you can do at any time by giving us four weeks' written notice. For further information on working time regulations, please ask your Sanctuary consultant.
Your consultant will be able to answer any queries regarding the payment process. For queries related to a specific payment, you can call or email our payroll team.
